GENERAL STANDARD TERMS AND CONDITION

TERMS AND CONDITIONS OF USE

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE

These Terms shall manage your use of the Website: tourmakersphilippines.com. These Terms will be applied fully and affect to your use of this Website. By using this Website, you signify your assent to these Terms of use. If you do not agree to any point in these Terms of use, please do not use the Website. We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms at any time.

Please check these Terms periodically for changes. Your continued use of tourmakersphilippines.com and any sites owned and operated by Tourmakers Philippines (U.S.A.), Inc. (“we,” “us,” “our,” or “TP“) following the posting of changes to these terms will mean you accept those changes.

Minors or people below 18 years old are not allowed to use this Website.

Restrictions on Use of Materials

No material from tourmakersphilippines.com or any Website owned, operated, licensed, or controlled by TP may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of TP’s copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other Website or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to TP.

Copyrights, Other Rights

You should assume all materials on this Web site copyrighted unless otherwise noted and not for use without the express written consent of TP or any third party TP deems necessary. TP neither warrants nor represents that your use of the material displayed on the TP site will not infringe rights of third parties. Any product, service, program, or technology described on the TP site may be the subject of other intellectual property rights (including but not limited to copyright, trademark, or patent rights) owned by TP. Any such right that is not expressly licensed herein is reserved by TP. Images of people or places displayed on the TP site are either the property of, or used with permission by, TP. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

Disclaimer

The materials on this site are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, TP disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. TP does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. TP does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not TP) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall TP be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if TP or a TP authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall TP total liability to you for all damages, losses, and causes of action (whether in contract, tort – including, but not limited to, negligence – or otherwise) exceed the amount paid by you, if any, for accessing this site.

Other

These terms shall be governed by and construed in accordance with the laws of the state of California and the federal laws of the United States of America, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the courts located in San Diego, California and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

TERMS AND CONDITIONS OF SALE

Prices – All prices are valid for travel as specified and are valid for new bookings only. Prices for vacation packages are subject to change until reservations are confirmed along with payment of an applicable per-person deposit. Airfare prices and flight availability are subject to change without notice until paid in full. Seasonal and fuel or energy surcharges, restrictions, foreign currency fluctuations and blackout dates may apply. The exact price depends upon the day of departure, departure city, length of stay, ship, hotel, room type, or other inclusions including, but not limited to, airfare, transfers, taxes or administrative fees. For all bookings, any government-imposed increases in fees or taxes are the passenger’s responsibility to pay, even if the booking is paid in full. Any increases in fees or surcharges that are imposed by our travel suppliers and are outside the control of TP are the passenger’s responsibility to pay. Any unused portion(s) of inclusions are nontransferable, nonrefundable and not redeemable for cash. TP disclaims liability for any inaccuracies or typographical errors. 

Unless indicated, prices do not include airfare, gratuities, optional insurance, upgrades, infant child seats, meals, telephone calls, some resort service fees, any personal or incidental items, or any other features not listed except where otherwise noted.

Deposit – 

  • Land-only vacation package booking: 50% vacation package cost per person
  • Air and land booking: 50% of vacation package cost per person plus full airfare
    • Other vacation deposits vary by vacation type; please inquire at time of bookingInsurance premiums and certain deposits, administrative fees and/or supplier fees are not refundable. A damage deposit also may be required at the time of booking for certain vacation packages.Final Payment –Full payment is due 90 days prior to tour date for all other vacation packages unless otherwise specified by individual suppliers.

Forms of Payment – PayPal, Visa® and MasterCard are the only acceptable forms of payment for vacation package bookings. Please note, when using an airline credit card to make payment, airline benefits (i.e., waived baggage fees, mileage points, etc.) may not apply.

Late Bookings – Bookings made beyond specified booking schedule are subject to a $50 handling fee.

Revisions and Cancellations – In the event you need to change or cancel your reservation, or any information provided as part of the reservation, please call TP as soon as possible. Revisions, cancellations, and refund policies vary by airline and other suppliers. In all instances, no-shows are nonrefundable.

Revisions  Any changes made to your reservation after the initial booking date will result in supplier fees, if applicable. Any changes to the flight(s) portion, if any, will result in airline change fees and additional fare collection, if applicable. Please note that airlines do not allow rate reductions once your airline tickets have been paid in full.

Cancellations – Cancellation of your vacation package and/or flight(s) portion could result in a loss of deposit, full payment and/or administrative fees. Airline change fees, validity of travel specified by airline will apply on a rebooked ticket. Other restrictions may apply.

Vacation Package – 
Revisions – Any changes made to your package reservation after the initial booking date will result in supplier fees, if applicable. Any changes to the flight(s) portion of your vacation package will result in airline change fees and additional fare collection, if applicable. Please note that airlines do not allow rate reductions once your airline tickets have been paid in full.

Cancellations – Cancellation of your vacation package will result in supplier fees, if applicable. Cancellation of the flight(s) portion of your vacation package is nonrefundable. The value on the cancelled airline tickets may be used to rebook future air travel at a later date. Airline change fees will apply on a rebooked ticket. The rebooked ticket must be on the same airline and travel must be completed within one year of the date that the original ticket was issued. Other restrictions may apply.

Trip Protection – Choose Travel Guard Now, Rest Easy Later: A Travel Guard travel insurance plan can help cover your vacation investment, offset expenses from travel mishaps and provide you with emergency travel assistance. To learn more about all of the benefits of purchasing a Travel Guard travel insurance plan, please call 1-800-826-1300 or visit www.travelguard.com.

Refunds – Refund restrictions and policies for unused travel or vacation components vary by airline, by supplier, by season and according to promotional rules and are subject to applicable rules of each supplier. Trip protection premiums, airfare and some supplier fees are not refundable. Please inquire about refunds at the time of booking, and prior to any revisions or cancellation.

Documents – For land-only packages your tour and hotel vouchers will be sent via e-mail. For air-inclusive packages, your tour and hotel vouchers as well as airline ticket will be sent via e-mail after full payment. Please check your documents to confirm accuracy of all information and contact TP immediately if there are any discrepancies on your documents.

Airline Information – Baggage allowances and fees vary by airline. For airline baggage fees and policies, click here. If baggage fees do apply, this cost will be additional.  If passenger chooses to pay through Tourmakers Philippines, payments must be paid along with full cost of ticket. Otherwise, passenger will have to pay directly to the airline.

By purchasing an airline ticket, the passenger agrees to the terms and conditions of the airlines’ contract of carriage, which can be viewed on the airline’s website. In all cases, airlines may change flight schedules, aircraft, seat assignments, and alter or omit stopping points en route. Such changes or omissions are at the sole discretion of the airline and are outside the control of TP. It is recommended that you reconfirm your flight information at least 48 hours prior to your scheduled departure and check-in for your flights at the airline’s website at least 24 hours prior to your scheduled departure. Failure to use any portion of your airline reservation may result in automatic cancellation for all continuing and return flights.

In all cases, unless additional time is required by the airline, it is important to arrive at the airport at least 90 minutes prior to departure for domestic flights and three hours prior to departure for international flights. Latecomers may lose their assigned seat or be denied boarding at their own expense. Choice of complimentary pre-reserved seat assignments may be limited at the time flight reservations are confirmed, and may not be assignable until check-in. For a fee, airlines may offer additional pre-reserved seat assignments, which may be purchased directly on the airline’s website. Seat assignments are at the sole discretion of the airline and are subject to change by the airline without notice. TP cannot guarantee seat assignments.

When making an airline reservation, the Transportation Security Administration (TSA) requires the collection of your date of birth, gender and full name as it appears on the government-issued photo identification you’ll use when traveling. Failure to provide this information will prohibit a ticket from being issued and may result in the cancellation of airline reservations.

Proof of Identity – For U.S. citizens, government-issued photo ID is required for all travel, both domestic and international. Passports are required for international travel. You will not be permitted to depart without necessary documentation. There may be additional requirements for international travel, such as inoculations or visas, and some countries require that passports be valid for six months or longer beyond your stay in the country. Passport and entry requirements are subject to change at any time without notice. For the most current information on passport and entry requirements, please visit the official website for the U.S. Department of State (www.travel.state.gov). Special travel documents are required for children traveling with or without their parents. If you are traveling with children, please check with the airline or cruise line prior to departure. If you are not a U.S. citizen, you must contact the consulate of the country you are visiting (including Canada, www.cic.gc.ca/english/visit/visas.asp) to inquire about visa requirements. You must also contact the Immigration and Naturalization Service (1-800-375-5283, www.uscis.gov) for re-entry requirements into the United States.

Travel Health Information – For the most current worldwide health information, consult your family physician or the official website for the Centers for Disease Control and Prevention at wwwn.cdc.gov/travel/ or by phone at 1-800-232-4636. You’ll find information on recent outbreaks, required vaccinations, safe food and water tips, insect protection, illness and injury abroad, and more.

Requests – Specific requests must be made at the time of booking and are subject to availability at the time of check-in. Seat assignments and bedding requests cannot be guaranteed. Some hotels and cruise lines impose an additional charge if a crib, a roll-away or a refrigerator is required, payable by the guest directly to the hotel or cruise line.
Disclaimer of Liability – As of the date of this publication, all information is thought to be accurate, available and current. The information, products and services published herein may include inaccuracies or typographical errors.

Tourmakers Philippines does not guarantee the accuracy of, and disclaims liability for, any inaccuracies, including (but not limited to) the price, information and description of the products and services described herein. The services provided herein are furnished by independent contractors who are not employees of, or joint ventures with, TP. TP is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any supplier or any personal injuries, death, property damage or other damages or expenses resulting from causes outside of TP‘s control. TP shall not be responsible for travel delays or cancellations or for any illness, death, injury, damage or loss of vacation time arising therefrom. TP shall not be liable for any injuries, damages or losses caused to any traveler in connection with or by supplier employees or contractors, terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climactic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the control of TP. By participating in any Sightseeing Tours, such participant confirms that they, and any minor children for whom they are responsible, are physically and mentally capable of such participation and that they have no medical or health conditions that would make such participation inappropriate. Such participants ASSUME FULL RESPONSIBILITY for all damage, loss or injury to themselves and any such minor child and also ASSUME THE RISKS of all personal injury, accident or illness to themselves and any such minor child. Under no circumstances, including but not limited to the negligence of others, shall TP be liable for any injury or damage to such participants or minor children. Traveler assumes complete and full responsibility for checking and verifying any and all passport, visa, inoculations or other entry requirements of each destination, as well as re-entry into the U.S., and all safety or security conditions at such destinations, in connection with the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. Department of State (www.travel.state.gov). 

Tourmakers Philippines is registered as a seller of travel in:
 California registration number: CST 2128748-40

Registration as a California Seller of Travel does not constitute approval by the state.